What do you think is the best way to be pleasant to a customer? Does it really matter the words you choose when you are working with a customer? Using positive words and pleasant tone will put you in a positive position, even if the information you have to provide is not favorable for the customer. People understand policy and process as long as they hear, see you are and did work for them, in their best interest. Some of the positive words to help represent you support the customer, working together to help resolve a question.
It is my pleasure
Let me see what I can do for you
Let us review together
Share with me
I have the following to share
I found some information for you
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